Privacy policy
This Privacy Policy explains how WICKS FR collects, uses and protects the personal data of users of its website, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French law.
1. Data Controller
The data controller is:
WICKS FR
France
Contact: contact.wcks@gmail.com
The controller's full address may be provided upon legitimate request or to the competent authorities.
2. Personal Data Collected
We collect only the data necessary for the proper operation of our services.
Data collected when placing an order or creating an account:
first and last name
postal address
email address
telephone number
information relating to orders and order history
payment data (processed by secure payment providers)
Data collected automatically:
IP address
browser type and operating system
browsing data
pages viewed
data from cookies and trackers
3. Purposes of Processing
Personal data is collected for the following purposes:
processing and managing orders
delivery and return management
billing and accounting obligations
customer service and support
customer account management
sending commercial and marketing communications (with consent)
improving the website and user experience
security and fraud prevention
compliance with legal obligations
4. Legal Basis for Processing
Processing is based on:
performance of a contract (order, delivery, refund)
consent (newsletter, non-essential cookies)
legal obligations (accounting, taxation)
legitimate interests (security, prevention of abuse, service improvement)
5. Data Retention Periods
Data is retained only for as long as necessary for the purposes for which it is processed:
order and invoice data: up to 6 years
marketing data: 3 years after the last contact
customer account data: while the account remains active
cookies: according to their respective lawful retention periods
6. Sharing Data with Third Parties
Data may be shared only with service providers necessary for the provision of our services, including:
Shopify (hosting and e-commerce infrastructure)
payment providers (Stripe, PayPal, etc.)
carriers and logistics providers
emailing and communication tools
technical and IT service providers
These partners process data only on instructions and in compliance with the GDPR.
Some may be located outside the European Union. Where applicable, appropriate safeguards are implemented, such as Standard Contractual Clauses and enhanced security measures.
7. Payment and Security
The store is hosted by Shopify Inc.
Payments are processed by PCI-DSS certified providers.
WICKS FR never has access to bank card numbers.
Data is protected using SSL encryption and security measures that meet recognised industry standards.
8. Cookies and Trackers
The website uses cookies to:
ensure the website operates correctly
remember the shopping cart
analyse website traffic
improve the user experience
provide marketing content where applicable
On your first visit, a cookie banner allows you to accept, refuse or customise non-essential cookies.
Examples of cookies used:
_session_id_shopify_visit_shopify_uniqcart_secure_session_idstorefront_digest
You can change your preferences at any time through your browser settings or the cookie manager.
9. Data Security
WICKS FR implements appropriate technical and organisational measures to protect data against loss, unauthorised access, alteration or disclosure.
Data exchanges are secured using SSL and our practices follow recognised industry standards.
10. User Rights
Under the GDPR, you have the following rights:
right of access
right to rectification
right to erasure
right to restriction of processing
right to object
right to data portability
right to withdraw your consent at any time
right to lodge a complaint with the CNIL, the French data protection authority
To exercise your rights, contact:
contact.wcks@gmail.com
11. Minimum Age
By using this website, you confirm that you are of legal age or have the permission of a legal representative.
12. Changes to this Policy
WICKS FR reserves the right to amend this policy at any time.
Any change will take effect as soon as it is published on the website.
13. Contact
For any question relating to the protection of personal data:
WICKS FR
Contact: contact.wcks@gmail.com
France
